Help center
Frequently asked questions
Everything you need to know about LaneHalo, shipping and returns.
The light
How many lights do I need for the full pattern?
Two, one at each end of the bike. Each light casts its own section of the spider pattern and the sections link up on the road. Kitting out two bikes? The 4-pack covers both.
What comes with a single light?
One light with its own strap, mount and USB cable. On its own it's a complete LED and laser rear light. You'll just see part of the pattern instead of all of it.
How does the laser work?
Press LD and a low-power red laser casts glowing lines on the road. Add a second light at the other end of the bike and the two sections link up into one spider pattern. It looks its best at dusk and at night, and road surface changes how it appears. In daylight, the LED strip does the work.
Can I use the LED and the laser separately?
Yes. There's one button for the LED strip and one for the laser. The LED has steady, flash 1 and flash 2. The laser has steady, slow flash and fast flash. Run the LED alone in daylight, add the laser after dark, or use both together.
Is it bright enough during the day?
The red LED strip is made to be seen day and night. Flashing modes are the most eye-catching in daylight. The laser lines are a low-light feature and won't be very visible in direct sunlight.
Is the laser safe?
The laser is low-power and points down at the road, not at drivers. As with any laser product, never look into the beam or point it at people, animals or vehicles, and keep it away from young children.
Can I use the red LED on the handlebar?
We'd keep the red LED for the rear light, since forward-facing red lights are restricted in many areas. Up front, run the laser only, alongside your usual white headlight.
Is it legal to ride with?
A red rear light is required or recommended for night riding across the US, and LaneHalo is a red rear light first. The laser is an extra visibility feature. On the handlebar, use the laser only, since forward-facing red lights are restricted in many areas. Rules vary by state and city, so check your local regulations if you're unsure.
Fit & everyday use
Will it fit my bike?
Yes. The stretchy silicone strap goes around round, aero and D-shaped seat posts as well as handlebars, on road, city, mountain and e-bikes. No tools needed.
How do I install it?
Wrap the strap around your seat post or handlebar, hook it onto the mount and tilt the light so the laser points at the road. It takes a few seconds per light, no tools needed, and it comes off just as fast when you park.
Can I ride in the rain?
Yes. It is IPX5 water resistant, so rain and road spray are fine. Just don't submerge it.
How do I charge it, and how long does it last?
Plug it in with the included USB cable. A full charge of the 500 mAh battery takes about 2 hours. With the LED and laser both on, it runs about 2.5 hours steady, 5 hours on flash 1 and 7 hours on flash 2.
Orders & shipping
How much does shipping cost?
Nothing. Shipping is free on every US order, with tracking.
When will my order arrive?
Handling takes 1–3 business days. After that, most orders arrive within 5–9 business days. You'll get a tracking link by email as soon as your order ships. See our Shipping Policy for details.
Is Shipping Protection included?
Yes, every order includes it at no extra cost. If your package is stolen or goes missing after it's marked delivered, we'll reship your order or refund you, with no carrier investigation needed. Packages the carrier confirms lost are covered too. See what's covered.
Do you ship outside the US?
Not yet. We currently ship to US addresses only, including Alaska, Hawaii and APO/FPO addresses.
Can I change or cancel my order?
Yes, any time before it ships. Contact us as soon as possible with your order number.
Returns & warranty
What if I don't like it?
You're covered by our 30-day money-back guarantee. Contact us within 30 days of delivery and we'll send you return instructions. Normal use is fine: we know you need to try it on real rides. See our Refund Policy.
What does the 1-year warranty cover?
Defects in materials and workmanship under normal use for 1 year from delivery. If your light stops working because of a defect, we'll replace it or refund you.
My light arrived damaged or doesn't work. What now?
Sorry about that! Contact us within 14 days of delivery with your order number and a photo or short video. We'll send a free replacement or refund you, usually without you needing to send it back.
Still have a question? Email us at contact@fantastikgadgets.com or send us a message.